Frequently Asked Questions

What is the FOB point?
All FOB points are from Montreal, QC

What is your standard shipping method?
We normally ship UPS

Can you add the shipping onto my invoice?
Yes.  We will quote you a rate and bill you for that amount.

You do not show all your prices.  How come?
Stock prices do fluctuate.  If no price is shown, continue to the checkout process and submit your request.  We will contact you with the best available price for that quantity.

How do we pay you?
Currently, once you place a request, we will contact you to confirm price and delivery.  If you are satisfied, you may pay with a credit card or a purchase order if you have an account with us.

Why do you do it this way?
Actually, we enjoy talking to our customers and helping them the best we can.  Sometimes we can find a similar item that does the same job but more efficeint or is cheaper.  Call it old fashion service.  We will in the future, upgraded to a secure server and adding the necessary protection to accept credit card orders. 

You don't show stock.  Why not?
Most product is in stock.  We will advise you of the status when we contact you.  Most out of stock items are 1-2 week delivery.